Testimonials

What My Clients Have to Say About Me

Roy & Elaine D.

Waltham

Zack is the ultimate professional when it comes to real estate needs. He is extremely bright and knowledgeable about the industry and brings unique marketing skills to the table. He has a proven record for success and greatly exceeded our expectations as we were able to sell our house for $112,000 above the asking price. What more could you hope for? Zack developed a specific plan to meet our needs and worked with us to execute it to perfection. We appreciate that there were no surprises and Zack was readily available at each step of the process to educate us and provide critical support. He has great people skills which made communication with him, as well as the buyers of our house, seamless.

Kevin D.

Wayland

My recent experience with Zack was in selling my home. As a real estate sales professional, Zack covers all your requirements in terms of in-depth real estate knowledge combined with superior sales skills such as listening, communicating, empathy, negotiation savvy, and patience coupled with a sense of urgency and action on your behalf. He comes with a set of contacts and partners that are ready to get your home on the market. For example, the pictures taken of my home were amazing, and he has all the little details covered with his team of contacts and lays everything out in context. As a person you are trusting a major life decision to, he is genuine, sincere, detail oriented, and obviously loves his job and what he can do for you. I would hire Zack for any sales role and of course have recommended him to all my family and friends when they are ready to buy or sell a home in the Boston…

My recent experience with Zack was in selling my home. As a real estate sales professional, Zack covers all your requirements in terms of in-depth real estate knowledge combined with superior sales skills such as listening, communicating, empathy, negotiation savvy, and patience coupled with a sense of urgency and action on your behalf. He comes with a set of contacts and partners that are ready to get your home on the market. For example, the pictures taken of my home were amazing, and he has all the little details covered with his team of contacts and lays everything out in context. As a person you are trusting a major life decision to, he is genuine, sincere, detail oriented, and obviously loves his job and what he can do for you. I would hire Zack for any sales role and of course have recommended him to all my family and friends when they are ready to buy or sell a home in the Boston area.

Hannah D.

Medfield

I would highly recommend anyone looking to buy or sell their home work with Zack! Zack helped my husband and I buy our home in Medfield and he couldn’t have made the process easier. He was patient with us throughout our search for a home & he asked us questions and got us thinking about things we hadn’t been. Zack is hands down an expert - so well versed in every topic & question that came up along the way. After our offer was accepted, he guided us throughout the whole closing process & kept everyone on track to close on time. It was a pleasure working with him!

Peter K.

South Boston

Zack was a pleasure to work with in selling our home. Zack is professional, responsive, and always has his clients best interest. He prepared and executed a thorough marketing plan to bring our home onto the market in order to position ourselves for the best pool of buyers. He also ensured the entire transaction ran smoothly by staying on top of all parties involved every step of the way. Zack is knowledgeable of the market trends which helped position our property for sale. I highly recommend Zack’s services.

Jack Z.

Brookline

Zack is a great realtor. He knows what's a good deal and what's not, and provides his honest opinion on the home - while always being very supportive of whatever choices I personally needed to make. Zack is also was always available and responds quickly, even at odd hours. He stuck with me through a 1.5 year search for a house, has been with me to countless home showings, and when I finally found what I wanted he was able to quickly close the deal and helped me get everything in order.

Shawn Y.

Arlington

Zack helped sold my home in Arlington from listing to pending within a week. He gave me a great impression when I was at the stage of interviewing realtor agents. He was the only one who literally wrote down all the details in our very first phone conversation. He also guided me on decluttering and staging my home, which ended up being perfect marketing pictures. The whole process, from planing to listing to closing, was like a breeze to me, as he and the team handled most of the work. I had tons of questions, as this was my first time of selling my home, and Zack was always a few seconds away. He seems to know all the aspects of selling a property. In the end, I was happy to see my home was sold fast and more than the listing price. Overall, I think Zack is detail-oriented, easygoing, responsive, and has broad knowledge and expertise on negotiation and selling homes. Highly recommended!

Jennifer G.

Milton

Working with Zack was an amazing experience and I can't recommend him strongly enough! In the midst of a really competitive market, Zack guided me through submitting three offers on different homes, made sure I didn't get caught up in bidding frenzies and overpay, and ultimately found me a home I am really happy with. I am a first time home buyer and this entire process was new for me and Zack taught me, answered my many questions, and I never felt pressured to make decisions faster than I wanted to. Go with Zack! You won't regret it.

Matt W.

Chelsea

Zack worked closely with my fiancée and I to find the home of our dreams. He is incredibly responsive and has great communication skills. Zack combines these with a strong knowledge of the Boston Metro Area market to great effect. He was constantly communicating with sellers' agents on our behalf to ensure us the best position possible. I would recommend Zack to anyone.

Mansa M. & Justin G.

Watertown

Zack was extremely professional and thorough with every step of the process. He was always available to answer questions. Zack has a friendly personable attitude which made the whole experience easy and enjoyable. Our experience was undeniably improved as soon as Zack entered the process. Highly recommend.

Parker S.

Holliston

Zack provided white glove service - from first introduction to final close, his attention to detail was among the best I've received. Beware of agents who wants to text you to death - Zack understands some topics are best handled with a phone call. He is conscientious and consistent, communicating by email, text and phone calls. Overall, he represents his client's best interest, for instance, he was knowledgeable about escalation clauses used to guarantee a buyer gets a particular house. In my 20 years in real estate, I have met few who match his level of dedication. I would hire Zack to work for me again.

Lauren D.

Westwood

This was our second experience working with Zack, and he did not disappoint. He is incredibly responsive and helpful in every aspect of the home purchasing process. In addition, he provides honest feedback on the value of the homes, and is open about whether a offer price is above market (many don’t do this, since it lowers their commission). Zack helped us negotiate a buy below list price and was incredibly professional and fun to work with throughout the entire experience. You will not be disappointed.

Brian L.

Beacon Hill

Zack was the buyer's agent on my purchase. Zack immediately became the nexus for all of the communication that occurred during the purchase. He touched base with me whenever there was an important milestone and deadline. He also followed up with me early in the week when there was no action, so I always knew that everything was working well. Without Zack, I would have had a much harder time managing the purchase of my new home. I am extremely grateful for his contribution to the process.

Chris & Kayla H.

Ashland

Even in the midst of a pandemic, Zack made the home buying process feel manageable. His expertise and willingness to go above and beyond to make his clients happy truly shows. Zack makes himself available at all times and prides himself on his hard work. Not only was Zack able to help us find the perfect home, he also rented out our condo in the city in just a few short weeks. Whatever your real estate needs are, this guys will get the job done.

Stephanie R.

Hamilton

As a first-time homeowner, Zack made things much easier than anticipated. He was very transparent and gave us great guidance through every step of the process, including great recommendations on lawyers and mortgage brokers. He also negotiated like a champ to get us our home. Would highly recommend!

Brigitte M.

Dorchester

Zack Harwood is a stand-out realtor: on time, courteous, knowledgeable, and always 100% in his customers’ corner. He worked with me on securing a wonderful condo and I highly recommend him to anyone looking for a new home or selling their current one. You couldn’t find a more honest or trustworthy partner.

Steph B.

North End

Zack is great. Highly recommend. We had the tough task of trying to find an apartment over the span of 1 weekend, for our relocation from Los Angeles to Boston. I think we were pretty demanding of him, and in the end we made his life extra difficult by only liking ONE of the places we saw, and then putting a lot of pressure on him to get that place. But guess where I'm writing this review from? That place! Because we live there now.

Charlie & Liv L.

Natick

We couldn’t have been happier with our experience working with Zack. Zack was professional and worked hard to find the right house for us. He had great sense of urgency and follow-through with all of the parties involved; agents, banks, lawyers, inspector, etc. Zack was able to make a stressful, house-buying experience seem manageable. We would highly recommend Zack and will use him again in the future!

Jen T.

North End

I appreciated Zack's quick turn-around time on everything from setting up in-person tours to answering my many questions. Zack's strong suit is his communication skills. He kept me informed every step of the way in the process of buying my first condo. It was a great experience and I'm thrilled with my new home in the North End!

Nick M.

Everett

Zack helped me purchase my first property and I could not have asked for a better agent. As a first time homebuyer, he helped connect me with the necessary people throughout the process and was very extremely proactive and responsive. I had thought that the homebuying process was going to be very difficult, but Zack made it very easy and enjoyable.

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