What My Clients Have to Say About Me

Roy & Elaine D.


Zack is the ultimate professional when it comes to real estate needs. He is extremely bright and knowledgeable about the industry and brings unique marketing skills to the table. He has a proven record for success and greatly exceeded our expectations as we were able to sell our house for $112,000 above the asking price. What more could you hope for? Zack developed a specific plan to meet our needs and worked with us to execute it to perfection. We appreciate that there were no surprises and Zack was readily available at each step of the process to educate us and provide critical support. He has great people skills which made communication with him, as well as the buyers of our house, seamless.

Dee M.

Back Bay

I highly recommend Zack. Zack has a depth of experience and a commitment to providing a high level of service to his clients. He is very knowledgeable and provided excellent marketing, stellar recommendations for partners such as the closing agent, stagers, etc. He and his network provided excellent service! Zack's marketing process resulted in multiple (I mean really a lot...) of showings and he was diligently available for each and every one of them. I also was impressed and so very grateful for his sage/sound negotiating recommendations during the contract process. I never met him before this transaction selling my father's home. I have sold many properties and I've been in the mortgage business over 25 years, and I can definitely say he is really good. You will be in good hands!

Samantha & Evan B.


Carly and Zack could not have been more incredible to work with. Carly took point throughout the process and was so knowledgeable, honest, straight-forward, and such a pleasure from start to finish. From helping us find a perfect home in record-time while moving from out-of-state, to handling several skillful back-and-forths throughout the negotiation process, to recommending an amazing lender, attorney, and even move-in cleaners -- we were so lucky to have worked with Carly and Zack as our house-buying quarterbacks. Carly even went above-and-beyond by filming traffic patterns to give us a sense of our new neighborhood during early-morning rush hour, and she was always available in-person or on the phone no matter the day or time. Thank you x a million, Harwood team! We absolutely love our new home!

Patrick & Mary L.


We were absolutely delighted to work with Zack and his team on the sale of our condo in Brookline, MA. We are experienced sellers and had actually worked with a previous agent on the sale of this home before switching over to Zack. From the initial engagement, to the professional staging, photos, Matterport, and marketing materials, to the showing, offer generation, negotiation, and final path to closing -- from end-to-end in the process -- Zack exceeded all of our expectations. He was amazing and highly effective. We ended up selling significantly over our asking price, and we credit that positive result to Zack. Highly recommended!

Ryan & Catherine D.

Auburn & Medway

Zack and Carly were hands down the best realtors we have ever seen. We were looking to buy and sell at the same time and had a lot of anxiety navigating the market and the timeline so that we would be able to seamlessly transition from house to house. Zack and Carly from day 1 put our mind at ease, navigating both sides of the process flawlessly. Not only did they find us our dream home they also sold our current home for 31k above asking with favorable lease back terms! Zack negotiation was spot on and Carly’s eye for our dream put us in the perfect house. Communication with mortgage brokers, lawyers, other agents made our experience stress free. Could not recommend the team enough for your buying and selling needs!

Prateek S. & Poorva B.


Zack and his team are excellent and I highly recommend them! It was such a pleasure working with Carly. She worked with us every step of the way despite the challenging market conditions. She’s very organized, prompt to respond and trustworthy in her opinions. She made the whole process a lot of fun and we relied on her expertise as we closed on our dream home. Despite her own busy schedule, she always made time for us and went above and beyond in many ways.

Peter K.

South Boston

Zack was a pleasure to work with in selling our home. Zack is professional, responsive, and always has his clients best interest. He prepared and executed a thorough marketing plan to bring our home onto the market in order to position ourselves for the best pool of buyers. He also ensured the entire transaction ran smoothly by staying on top of all parties involved every step of the way. Zack is knowledgeable of the market trends which helped position our property for sale. I highly recommend Zack’s services.

Abbi & Jessie O.


Carly was a fantastic realtor to work with. She made the entire process so seamless and she was very communicative throughout the whole buying experience. We would highly recommend her with no hesitations!!

Shawn Y.


Zack helped sold my home in Arlington from listing to pending within a week. He gave me a great impression when I was at the stage of interviewing realtor agents. He was the only one who literally wrote down all the details in our very first phone conversation. He also guided me on decluttering and staging my home, which ended up being perfect marketing pictures. The whole process, from planing to listing to closing, was like a breeze to me, as he and the team handled most of the work. I had tons of questions, as this was my first time of selling my home, and Zack was always a few seconds away. He seems to know all the aspects of selling a property. In the end, I was happy to see my home was sold fast and more than the listing price. Overall, I think Zack is detail-oriented, easygoing, responsive, and has broad knowledge and expertise on negotiation and selling homes. Highly recommended!

Jennifer G.


Working with Zack was an amazing experience and I can't recommend him strongly enough! In the midst of a really competitive market, Zack guided me through submitting three offers on different homes, made sure I didn't get caught up in bidding frenzies and overpay, and ultimately found me a home I am really happy with. I am a first time home buyer and this entire process was new for me and Zack taught me, answered my many questions, and I never felt pressured to make decisions faster than I wanted to. Go with Zack! You won't regret it.

Mansa M. & Justin G.


Zack was extremely professional and thorough with every step of the process. He was always available to answer questions. Zack has a friendly personable attitude which made the whole experience easy and enjoyable. Our experience was undeniably improved as soon as Zack entered the process. Highly recommend.

Hannah D.


I would highly recommend anyone looking to buy or sell their home work with Zack! Zack helped my husband and I buy our home in Medfield and he couldn’t have made the process easier. He was patient with us throughout our search for a home & he asked us questions and got us thinking about things we hadn’t been. Zack is hands down an expert - so well versed in every topic & question that came up along the way. After our offer was accepted, he guided us throughout the whole closing process & kept everyone on track to close on time. It was a pleasure working with him!

Sruthi G & Ashok N.


We worked with Carly Harwood through the tough covid time seller friendly years, she definitely made our journey to finally get a home a lot easier. One thing we loved specifically was, Carly was always honest in her inputs related to house condition or market condition. Her attention to detail in checking house condition during house tours was very helpful in decision making. We wish her and her firm great success.

Caroline K.


I would like to express my strongest gratitude and appreciation for Zack Harwood who successfully helped me find a condo in Cambridge, MA. Becoming a homeowner for the first time was a big step, and Zack was there to guide me through the entire process. From the first showing to extending the offer, home inspection and dealings with the seller and the lending agency etc, he showed a professionalism, efficiency and dedication to his work that I truly admired. Zach was very easy to talk to and - most importantly - he always listened to my questions and concerns and responded to them quickly. Zack handled everything with skill and diligence and made it amazingly easy for me. As a buyer, I could not wish for more!

Kevin & Terri D.


Zack covers all your requirements in terms of in-depth real estate knowledge combined with superior sales skills such as listening, communicating, empathy, negotiation savvy, and patience coupled with a sense of urgency and action on your behalf. He comes with a set of contacts and partners that are ready to get your home on the market. For example, the pictures taken of my home were amazing, and he has all the little details covered with his team of contacts and lays everything out in context. As a person you are trusting a major life decision to, he is genuine, sincere, detail oriented, and obviously loves his job and what he can do for you. I would hire Zack for any sales role and of course have recommended him to all my family and friends when they are ready to buy or sell a home in the Boston area.

Parker S.


Zack provided white glove service - from first introduction to final close, his attention to detail was among the best I've received. Beware of agents who wants to text you to death - Zack understands some topics are best handled with a phone call. He is conscientious and consistent, communicating by email, text and phone calls. Overall, he represents his client's best interest, for instance, he was knowledgeable about escalation clauses used to guarantee a buyer gets a particular house. In my 20 years in real estate, I have met few who match his level of dedication. I would hire Zack to work for me again.

Mirjam J.


We had a wonderful experience working with Carly Harwood when we recently bought our home in Hopkinton. Carly paid close attention to what we were looking for and was always available when we had questions. She has an excellent understanding of the real estate market and guided us through the home buying process during every step of the way. We would certainly love to work with Carly again and highly recommend her to anyone interested in buying a home.

Lauren D.


This was our second experience working with Zack, and he did not disappoint. He is incredibly responsive and helpful in every aspect of the home purchasing process. In addition, he provides honest feedback on the value of the homes, and is open about whether a offer price is above market (many don’t do this, since it lowers their commission). Zack helped us negotiate a buy below list price and was incredibly professional and fun to work with throughout the entire experience. You will not be disappointed.

Brian L.

Beacon Hill

Zack was the buyer's agent on my purchase. Zack immediately became the nexus for all of the communication that occurred during the purchase. He touched base with me whenever there was an important milestone and deadline. He also followed up with me early in the week when there was no action, so I always knew that everything was working well. Without Zack, I would have had a much harder time managing the purchase of my new home. I am extremely grateful for his contribution to the process.

Chris & Kayla H.


Even in the midst of a pandemic, Zack made the home buying process feel manageable. His expertise and willingness to go above and beyond to make his clients happy truly shows. Zack makes himself available at all times and prides himself on his hard work. Not only was Zack able to help us find the perfect home, he also rented out our condo in the city in just a few short weeks. Whatever your real estate needs are, this guys will get the job done.

Stephanie R.


As a first-time homeowner, Zack made things much easier than anticipated. He was very transparent and gave us great guidance through every step of the process, including great recommendations on lawyers and mortgage brokers. He also negotiated like a champ to get us our home. Would highly recommend!

Brigitte M.


Zack Harwood is a stand-out realtor: on time, courteous, knowledgeable, and always 100% in his customers’ corner. He worked with me on securing a wonderful condo and I highly recommend him to anyone looking for a new home or selling their current one. You couldn’t find a more honest or trustworthy partner.

Steph B.

North End

Zack is great. Highly recommend. We had the tough task of trying to find an apartment over the span of 1 weekend, for our relocation from Los Angeles to Boston. I think we were pretty demanding of him, and in the end we made his life extra difficult by only liking ONE of the places we saw, and then putting a lot of pressure on him to get that place. But guess where I'm writing this review from? That place! Because we live there now.

Charlie & Liv L.


We couldn’t have been happier with our experience working with Zack. Zack was professional and worked hard to find the right house for us. He had great sense of urgency and follow-through with all of the parties involved; agents, banks, lawyers, inspector, etc. Zack was able to make a stressful, house-buying experience seem manageable. We would highly recommend Zack and will use him again in the future!

Nick M.


Zack helped me purchase my first property and I could not have asked for a better agent. As a first time homebuyer, he helped connect me with the necessary people throughout the process and was very extremely proactive and responsive. I had thought that the homebuying process was going to be very difficult, but Zack made it very easy and enjoyable.

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